MOH and SCDF advises public to call 995 only for life-threatening emergencies

The Ministry of Health (MOH) and Singapore Civil Defence Force (SCDF) reminds the public to only dial 995 for life-threatening emergencies. 

In a press release on Oct 25, it was stated that the SCDF Emergency Medical Services (EMS) caters to both COVID-19 patients and other patients who really need help. 

SCDF 995 Operations Centre received approximately 5,500 calls between Oct 15 to Oct 21 and 20 per cent of the calls were COVID-19 related. 

In the press release, MOH said: “Of these COVID-19 patients conveyed to the Emergency Department (ED), about 47 per cent received only day treatment at the ED and did not need to be hospitalised.”

Those who are experiencing mild symptoms and test positive in their polymerase chain reaction (PCR) test are encouraged to seek help here instead. 

Patients who have tested positive in their Antigen Rapid Test (ART) and are feeling unwell are advised to visit a Public Health Preparedness Clinic (PHPC) with the use of private transport. 

Additionally, MOH has released a website which outlines what to do if you are tested positive. 

We can all play a part to ensure that those facing actual emergencies get the help they need in time.