Burger & Lobster at Jewel Changi Airport suspended till further notice

The Burger & Lobster outlet at Jewel Changi Airport has been suspended from May 16 till further notice, after 17 people who consumed food at the restaurant experienced gastroenteritis. 

Four people were hospitalised, while the other 13 sought outpatient treatment, self-medicated or recovered without treatment, said the Ministry of Health (MOH) and the Singapore Food Agency (SFA) in a joint release on Monday.  

The MOH and SFA are investigating the six incidents of gastroenteritis. 

“In view of the suspected ongoing transmission, SFA has suspended the food business operations of Burger & Lobster Singapore Pte Ltd at Jewel Changi Airport, with effect from May 16, 2022 until further notice,” wrote SFA.

The 17 people visited and consumed food at the restaurant between May 7 and May 15.

Of the four hospitalised, one has been discharged. The other three are currently stable. 

SFA reminded all food operators to observe good food and personal hygiene at all times. 

It added that it will not hesitate to take firm action against anyone found to be in violation of the Environmental Public Health Act.

“In the interest of maintaining a high standard of food hygiene at all eating establishments, we would also like to advise members of the public who come across poor hygiene practices in food establishments not to patronise such outlets but to report to SFA via the online feedback form (www.sfa.gov.sg/feedback) with details for our follow-up investigations,” said SFA. 

Burger & Lobster has another outlet at Raffles Hotel. Its operations remain unaffected.